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Privacy Policy

Effective Date: [1/2026]

1. Introduction
   North American Certification Group (“NACG,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal and business information collected through our website, platforms, and certification services.

   This Privacy Policy explains how we collect, use, store, and protect information provided to us.

2. Information We Collect
   We may collect the following types of information:

   Information You Provide:
   Business name and details, Contact name, email address, phone number, application materials and documentation, communications with our team

   Technical Information:
   IP address, browser type, device information, website usage data

3. How We Use Information
   Information collected is used to: Process certification and verification applications, review compliance with standards, communicate regarding applications, renewals, or inquiries, maintain platform security and functionality, improve services and user experience.

   We do not sell personal or business information.

4. Certification & Verification Records
   Information submitted for certification or verification is used solely for evaluation, administration, and compliance purposes.
   Certification outcomes reflect compliance only within the approved scope and timeframe.
5. Confidentiality
   We treat application materials and business information as confidential. Disclosure may occur only: with applicant authorization,
   when required by law, and to service providers assisting with certification operations under confidentiality obligations.
6. Cookies & Analytics
   Our website may use cookies or similar technologies to: ensure proper functionality, analyze site performance, and to improve user
   experience. You may adjust browser settings to limit or disable cookies.
7. Communications
   By creating an account, submitting an application, or participating in NACG programs, you consent to receive communications from
   NACG that are reasonably necessary to administer certification, verification, inspection, compliance, and related services.

   Such communications may include electronic messages concerning application status, certification decisions, audit or inspection scheduling, corrective actions, renewals, compliance updates, and administrative matters.

   NACG may also send limited informational communications related to its services. You may opt out of non-essential informational communications at any time in writing via email. Operational, compliance-related, and administrative communications are required to maintain an active account, certification, or verification status.

8. Data Security
   We implement reasonable administrative, technical, and organizational measures to protect information against unauthorized access, disclosure, or misuse. However, no system can guarantee absolute security.
9. Third-Party Services
   We may use third-party tools for: Website hosting, email communications, and payment processing. These providers access information only as necessary to perform their services and are subject to confidentiality obligations.

    Data Retention

   Information is retained only as long as necessary to: Fulfill certification and verification purposes, meet legal or regulatory requirements
   and maintain historical records of certification status.

10. Your Rights
    Depending on jurisdiction, you may have the right to: Request access to your information, request corrections, or request deletion
    where legally permitted. Requests may be submitted to the contact information below.
11. Children’s Privacy
    Our services are intended for businesses and authorized representatives. We do not knowingly collect information from individuals
    under 18 years of age.
12. Changes to This Policy
    We may update this Privacy Policy from time to time. Updates will be reflected by a revised Effective Date. Continued use of our services constitutes acceptance of the updated policy.

Data Protection & Privacy Rights (GDPR / CCPA)
North American Certification Group respects applicable data protection and privacy laws and is committed to safeguarding personal and business information.

GDPR – European Economic Area (EEA) Rights
If you are located in the European Economic Area, you have the right to:  request access to the personal data we hold about you, request correction of inaccurate or incomplete information, request deletion of personal data where legally permitted, request restriction or limitation of processing, object to certain types of processing, request data portability in a commonly used format.  We process personal data based on legitimate business interests, contractual necessity, legal obligations, or consent, as applicable.

CCPA / CPRA – California Privacy Rights
If you are a California resident, you have the right to:  request disclosure of the categories and specific pieces of personal information collected, request deletion of personal information, subject to legal exceptions, request correction of inaccurate personal information, opt out of the sale or sharing of personal information (we do not sell personal data). receive equal service and pricing regardless of privacy rights exercised

How to Submit a Privacy Request
info@nacertify.org Requests will be verified and addressed within the timeframe required by applicable law.

Policy Updates
We may update this Privacy Policy from time to time to reflect legal or operational changes. Updates will be indicated by a revised effective date.

Certification Seal Usage Guidelines:
These Seal Usage Guidelines govern the use of all certification seals and certificates issued by North American Certification Group (“NACG”).

1.Permitted Use
Certified vendors may use NACG certification seals and certificates ONLY:  For approved products, facilities, or services during the valid certification period In unchanged, NACG-approved formats.

Permitted placements include:  Product packaging and labels, Websites and digital marketing, Menus, signage, and promotional materials.

2.Prohibited Use
Vendors may not:  Alter, modify, recolor, or distort any seal, Use seals after certification expires or is revoked, Use seals for uncertified products, locations, or services, Imply NACG endorsement beyond the scope of certification, or Transfer seals to another entity or location.

3.Certification Claims
All certification claims must be:  Truthful and accurate, Limited to the certified scope, Consistent with NACG program descriptions
Examples of acceptable claims:

“Halal Certified by North American Certification Group”

“Vegan Certified – NAcertify”

4.Digital Use
Seals may be used on websites and social media only while certification is active.
Seals must not link to misleading or unrelated content. NACG reserves the right to request corrections or removal. NACG seals have serial identifiers and automatically update in real time.

5.Monitoring & Enforcement
NACG may monitor seal usage at any time. Improper use may result in:  Written notice and correction request, Suspension or revocation of certification, or Legal or enforcement action if necessary.

6.Upon Expiration or Termination
Upon expiration, suspension, revocation, or termination:

All use of NACG seals and certification claims must stop immediately.

Seals must be removed from packaging, websites, and marketing materials.

7.Questions or Approvals
For usage questions, approvals, or plan upgrades, contact: info@nacertify.org